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  • Performance Initiatives
    • Performance Coaching
      Create your high performance culture
      Come on in!
      The ICC Cultural Analysis
      Performance Coaching
      Skills Development
      Keynotes
      A Keynote from an Everest Record Holder
      Tell Me More
  • Your Virtual Coach
  • Team Cool
    • Team Cool
      Your Performance Partners
      Learn More
      Our People
      Our Philosophies
      Our Partners
      Social Impact
      Customer Success
      A Keynote from an Everest Record Holder
      Tell Me More
  • Lets Talk

The cost of unclear leadership

A man drives a car looking through a dirty, wet windscreen

If your team feels stretched, confused or reactive, unclear leadership may be part of the problem. Clarity helps people focus, act with confidence and perform at their best.

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Action Clarity Coaching Communication Confidence Highperformance Incoolcompany Leadership People

Connection and Happiness

A person uses two hands to hold a mobile phone and look at the screen

The team at Gallup has published the most recent World Happiness Report and it contains some slightly scary statistics. Read on for more…

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Coaching Highperformance Impressions Incoolcompany Introductions People Performance Relationships

First impressions

Chess pieces on a chess board

What takes half a second and could have a much longer-lasting impact? Can you guess what the Virtual Coach is focusing on this week?

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Coaching Highperformance Impressions Incoolcompany Introductions People Performance Relationships

The most dangerous sentence in business? 

An old wooden coal truck sits on a cobbled path

It’s rarely a lack of effort that holds us back… it’s habit. There’s one sentence that could be limiting growth more than you think…

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The Five Pillars of High-Performance: Direction 

An illustration that shows compasses running around, not being able to find the True North sign at the top of the image

Direction is a broad term that has a variety of meanings. This week, we talk about what ‘Direction’ means in the context of high-performance..

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Coaching Connection Goals Highperformance Inclusion Incoolcompany Leadership Mindset Purpose

The Transformational Power of Leadership 

The silhouette of a man pointing into the distance

Who’s experienced great leadership? And not-so-great leadership? Let’s talk about the transformational power of leadership…

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Coaching Connection Goals Highperformance Inclusion Incoolcompany Leadership Mindset Purpose

Searching for the Spark

Image of a person's hand igniting a lighter and creating a spark

What happens when you’ve lost your spark? You’re turning up to work but your motivation is running on fumes. How can you reignite the flame?

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Coaching Highperformance Incoolcompany Leadership Prioritisation Support Timemanagement

Feeling over-stretched?

A plasticine man being over-stretched by his arms and legs

Over-stretched and spinning plates? Too busy to prioritise? We hear this from many leaders. ICC’s Virtual Coach explains how coaching can help…

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Coaching Highperformance Incoolcompany Leadership Prioritisation Support Timemanagement

The Transformational Power of Recognition

A collection of recognition cards displayed on a table

A recent webinar reminded us that human connection and recognition remains at the heart of workplace engagement. Read on for more…

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Love Stories and Fairy Tales

An engagement ring is being placed on a finger

We all know how most fairy tales start. Are you sitting comfortably? Then we will begin… Welcome to ICC’s very own love story!

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Acknowledgement Coaching Gratitude Highperformance Incoolcompany Leadership Recognition ThankYou
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Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

A small child looking puzzled with his hands out asking a question

What’s the best supplement on the market?

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Supporting Brain Health

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A rope is being pulled by a person at either end and is about to break in the middle

Leading High Performance

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From firefighting to forward thinking

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