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  • Performance Initiatives
    • Performance Coaching
      Create your high performance culture
      Come on in!
      The ICC Cultural Analysis
      Performance Coaching
      Skills Development
      Keynotes
      A Keynote from an Everest Record Holder
      Tell Me More
  • Your Virtual Coach
  • Team Cool
    • Team Cool
      Your Performance Partners
      Learn More
      Our People
      Our Philosophies
      Our Partners
      Social Impact
      Customer Success
      A Keynote from an Everest Record Holder
      Tell Me More
  • Lets Talk

“Air”: Soaring Beyond Basketball And Into Culture

Large Nike logo (the shape of a tick) on the side of a building

“Air” tells the story of how Nike’s partnership with Michael Jordan came about. Nike’s company culture and values helped to cement their conviction that it was worth trying…

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#Curiosity Agility Coaching Collaboration Commitment Communication Culture Direction Drive Highperformance Incoolcompany Learning Purpose

Make Organisational Culture a Top Priority in 2024

Four people in an office environment smiling and high-fiving together

Employee engagement levels are reportedly at an all time low. We take a dive into why culture should be an organisational priority in 2024…

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#Curiosity Agility Coaching Collaboration Commitment Communication Culture Direction Drive Highperformance Incoolcompany Learning Purpose

Our 2023 Reflections

A range of snow capped mountains in the distance with a pink / red sky above them

2023 has been a very busy year – we reflect on our key achievements and we recommend a variety of books and podcasts that we enjoyed during the year…

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#Curiosity Books Coaching Commitment Highperformance Incoolcompany Leadership Learning Podcast Purpose Reading Reflection

Charlie Munger – A Celebration

Charlie Munger sits in front of a bookcase looking towards the camera

This week, we reflect on what Charlie Munger taught us during his long and vibrant life. Curiosity, wisdom, learning through failure and patience are some of the key lessons…

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#Curiosity Coaching Commitment Highperformance Incoolcompany Learning Munger Patience Wisdom

It’s All About RESULTS

A snow capped mountain in the background and the image of a triangle, split into 5 levels, in the foreground

By building a foundation of trust, encouraging healthy conflict, fostering commitment, and establishing accountability, teams are well-positioned to achieve their objectives. Today, we discuss Lencioni’s fifth ‘behaviour’…

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Accountability Behaviours Commitment Confidence Goals Highperformance Incoolcompany Leadership Lencioni Mindset Performance Purpose Results Teamwork Trust

Mastering ACCOUNTABILITY

The word accountable is visible in a wider newspaper text that is blurry

Accountability is a word that is often referenced in workplaces, but what does it actually mean and how does it contribute to the successful functioning of a team?

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Accountability Behaviours Clarity Cohesion Commitment Confidence Goals Highperformance Incoolcompany Leadership Lencioni Mindset Performance Purpose Responsibility Trust

Commitment and Its Role in Teams

The brown paper wrapping on a box has been peeled back to reveal the word Commitment

While teamwork is often cited as a critical success factor in most organisations, the phrase is often left a little ambigious. One consistent indicator of any high-performing team is a robust level of individual and group commitment. Why is this?

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Behaviours Clarity Cohesion Commitment Confidence Goals Highperformance Incoolcompany Leadership Lencioni Mindset Performance Purpose Trust

When do YOU press the ‘pause’ button?

Pause button and play button on video recorder

Most employers have embraced flexible working and we are all reaping the benefits: less commuting time, more productive hours and more downtime. But does it actually mean that we are ‘always on’? Do we need to press the pause button more often and feel confident that our employers trust us?

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Commitment Flexibleworking Incoolcompany Performance Trust
stage-electrics

Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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lynwood-and-co

ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

The rev counter in a car has a needle in the red

Can performance be improved without adding to workload?

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Two different jigsaw puzzle pieces are held out by a woman's hands

Mixed messages at the top?

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A woman in a colourful shirt sits at a desk with a huge pile of papers stacked next to her

How to tell the difference between a busy team and high-performing teams

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Sea waves crashing over a lighthouse

What you tolerate, you teach

> Read More
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