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  • Performance Initiatives
    • Performance Coaching
      Create your high performance culture
      Come on in!
      The ICC Cultural Analysis
      Performance Coaching
      Skills Development
      Keynotes
      A Keynote from an Everest Record Holder
      Tell Me More
  • Your Virtual Coach
  • Team Cool
    • Team Cool
      Your Performance Partners
      Learn More
      Our People
      Our Philosophies
      Our Partners
      Social Impact
      Customer Success
      A Keynote from an Everest Record Holder
      Tell Me More
  • Lets Talk

The cost of unclear leadership

A man drives a car looking through a dirty, wet windscreen

If your team feels stretched, confused or reactive, unclear leadership may be part of the problem. Clarity helps people focus, act with confidence and perform at their best.

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Action Clarity Coaching Communication Confidence Highperformance Incoolcompany Leadership People

Courage Comes After the First Step

A single line of footprints disappear into the distance on a sandy beach

Today’s Virtual Coach tackles the important topic of using fear to our advantage… Sometimes it’s simply about taking the first step!

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Action Bravery Confidence Courage Fear Highperformance Incoolcompany Leadership People

Don’t Let Perfect Become the Enemy of Good 

The word perfection is written on a notepad, but it is crossed out and below it is the word progress

Progress not perfection is a phrase we hear quite regularly, but how can we make it a reality? Today’s Virtual Coach has some suggestions…

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Confidence Excellence Highperformance Incoolcompany Leadership People Perfection Perfectionist Progress

What Nature Can Teach Us About Collaboration 

A bee hovers on a large white flower head

We often hear about the phenomenal work ethic that bees have, but how often do we consider their remarkable ability to work together with nature?

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Collaboration Communication Confidence Highperformance Incoolcompany Leadership Nature People Teamwork

New word unlocked: Otrovert

The Oxford Dictionary sits closed on a table

We love coming across a new word and exploring its meaning. Today we discover that there’s more to life than introverts and extroverts…

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Communication Confidence Extrovert Highperformance Incoolcompany Introvert Leadership Management People

Not all heroes wear downsuits!

A female crosses a finish line on foot with arms raised in the air

ICC represents a number of high-profile individuals, but today we shine a light on the unsung heroes whose work makes success possible…

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Behaviours Confidence Highperformance Incoolcompany Leadership Mindset Performance Practice

Making the move from ‘Fake It’ to ‘Make It’

How do we develop our desired behavioural traits to become the confident leader that we would like to be? Continuous improvement starts here!

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Behaviours Confidence Highperformance Incoolcompany Leadership Mindset Performance Practice

Can Coaching Cure Imposter Syndrome? 

A silhouette of a person removing a mask from their face

How might coaching help us to overcome, or reduce, feelings of Imposter Syndrome? This week’s Virtual Coach tackles this provocative topic…

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Confidence Continuousimprovement Goals Highperformance Impostersyndrome Incoolcompany Performance Self-belief Virtualcoach

It’s All About RESULTS

A snow capped mountain in the background and the image of a triangle, split into 5 levels, in the foreground

By building a foundation of trust, encouraging healthy conflict, fostering commitment, and establishing accountability, teams are well-positioned to achieve their objectives. Today, we discuss Lencioni’s fifth ‘behaviour’…

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Accountability Behaviours Commitment Confidence Goals Highperformance Incoolcompany Leadership Lencioni Mindset Performance Purpose Results Teamwork Trust

Mastering ACCOUNTABILITY

The word accountable is visible in a wider newspaper text that is blurry

Accountability is a word that is often referenced in workplaces, but what does it actually mean and how does it contribute to the successful functioning of a team?

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Accountability Behaviours Clarity Cohesion Commitment Confidence Goals Highperformance Incoolcompany Leadership Lencioni Mindset Performance Purpose Responsibility Trust
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Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

Party hat on a table that is dressed for a celebration

Come to the party

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A small child looking puzzled with his hands out asking a question

What’s the best supplement on the market?

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An image of a brain floating in mid-air

Supporting Brain Health

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A rope is being pulled by a person at either end and is about to break in the middle

Leading High Performance

> Read More
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