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Can 1%’s really optimise your performance? 

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Sir Dave Brailsford transformed the fortunes of British Cycling with his concept of marginal gains. What can we learn from this?

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Culture Growth Highperformance Incoolcompany Leadership Marginalgains Mindset People Purpose Transformation

Making an Impact

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Anita Roddick had a passion and she founded The Body Shop as a result of that passion. Her impact is still far-reaching today…

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Our 2023 Reflections

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2023 has been a very busy year – we reflect on our key achievements and we recommend a variety of books and podcasts that we enjoyed during the year…

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It’s All About RESULTS

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By building a foundation of trust, encouraging healthy conflict, fostering commitment, and establishing accountability, teams are well-positioned to achieve their objectives. Today, we discuss Lencioni’s fifth ‘behaviour’…

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Accountability Behaviours Commitment Confidence Goals Highperformance Incoolcompany Leadership Lencioni Mindset Performance Purpose Results Teamwork Trust

Mastering ACCOUNTABILITY

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Accountability is a word that is often referenced in workplaces, but what does it actually mean and how does it contribute to the successful functioning of a team?

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Accountability Behaviours Clarity Cohesion Commitment Confidence Goals Highperformance Incoolcompany Leadership Lencioni Mindset Performance Purpose Responsibility Trust

Commitment and Its Role in Teams

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While teamwork is often cited as a critical success factor in most organisations, the phrase is often left a little ambigious. One consistent indicator of any high-performing team is a robust level of individual and group commitment. Why is this?

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Behaviours Clarity Cohesion Commitment Confidence Goals Highperformance Incoolcompany Leadership Lencioni Mindset Performance Purpose Trust

CONFLICT: The Value of Healthy Conflict in Organisations

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Conflict. Does this word conjure negative images for you? We imagine it probably does! But healthy conflict in the workplace is far from negative – it drives innovation, diversity of thought and collaboration…

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Behaviours Confidence Conflict Discussion Goals Highperformance Incoolcompany Innovation Leadership Lencioni Mindset Performance Purpose Trust

TRUST: The Foundation Stone of a Successful Team

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Is trust present in your team at work? And in your organisation as a whole? Trust is the foundation upon which productive work environments are built and is the subject of today’s article.

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Behaviours Confidence Goals Highperformance Incoolcompany Leadership Lencioni Mindset Performance Purpose Trust

The Power of Positive Language

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How we interact with clients and colleagues can have a profound impact on our professional relationships, our reputation, and the outcomes that we achieve. Today we talk about the power of positive language in those interactions…

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Confidence Goals Highperformance Incoolcompany Language Leadership Mindset Performance Positivity Progress Purpose

The Frozen Middle Strikes Again…

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People are often promoted into a people management role because they are brilliant at what they do. But they need support to learn how to manage a team, otherwise this headline holds true…

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Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

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Happiness unwrapped

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A young adult sits on a bench with headphones in, looking at his phone

How can we impact employee engagement levels?

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A headline states Decisive Action

Decisive Action 

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How to ensure Values are not just empty words… 

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