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  • Performance Initiatives
    • Performance Coaching
      Create your high performance culture
      Come on in!
      The ICC Cultural Analysis
      Performance Coaching
      Skills Development
      Keynotes
      A Keynote from an Everest Record Holder
      Tell Me More
  • Your Virtual Coach
  • Team Cool
    • Team Cool
      Your Performance Partners
      Learn More
      Our People
      Our Philosophies
      Our Partners
      Social Impact
      Customer Success
      A Keynote from an Everest Record Holder
      Tell Me More
  • Lets Talk

It’s a Balancing Act!

Small stones balance precariously on top of one another

Managing multiple client relationships is a challenge that many of us face. How can we stay upright and not drop the ball?

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Communication Highperformance Incoolcompany Learning Performance Progress Relationships Support

What is a leader’s role in risk-taking? 

With risks come innovations…. but also a degree of fear. How can leaders balance risk-taking with continuous improvement? We outline a few suggestions

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Highperformance Highrisk Incoolcompany Learning Performance Progress Risk Support

Mike… you’re on mute!

A laptop shows a man on a virtual meeting and another person at a desk talking to the screen

How many times have you said, “I can’t hear you, you’re on mute” when in virtual meetings? How can we support more productive collaboration?

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How to Build a COLLABORATIVE Team 

A team connects puzzle pieces

Team structures and approaches to communication have changed, but has your approach to collaborative teamwork evolved too?

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Motivational Leadership – How could you?

We uncovered the most effective motivational leadership characteristics and what’s more, we share tips on how to demonstrate these yourself..

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Let’s Keep on Learning 

A pair of glasses sit on top of an open book

The part of the brain that’s responsible for learning keeps developing well into our 40s and brings numerous benefits. How are you learning?

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Discussing Development

A young man in casual clothing sits at his laptop looking at a notebook

We all have such different learning styles that it is challenging for organisations to get development ‘right’. We discuss this today…

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Culture Development Incoolcompany Learning Mindset People Performance Potential Purpose

Making an Impact

A mosquito on a person's arm, with the words Making an Impact above the image

Anita Roddick had a passion and she founded The Body Shop as a result of that passion. Her impact is still far-reaching today…

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Prioritisation

Five different coloured poker chips on top of each other

Using poker chips to support in our time management and prioritisation processes has been game-changing for us. Read on to find out more…

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Does Language Impact Inclusion?

A group of people sitting in a circle on chairs and talking to each other

How does the language that we use impact the people we are talking to? Let’s focus on our choice of language and promote inclusion

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#Curiosity Coaching Diversity Equality Gender Highperformance Inclusion Incoolcompany Language Learning Performance
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Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

The rev counter in a car has a needle in the red

Can performance be improved without adding to workload?

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Two different jigsaw puzzle pieces are held out by a woman's hands

Mixed messages at the top?

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A woman in a colourful shirt sits at a desk with a huge pile of papers stacked next to her

How to tell the difference between a busy team and high-performing teams

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Sea waves crashing over a lighthouse

What you tolerate, you teach

> Read More
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