How we interact with clients and colleagues can have a profound impact on our professional relationships, our reputation, and the outcomes that we achieve. Today we talk about the power of positive language in those interactions…
Continue readingThe Cloak of Anonymity
Our clients often ask us, “will we receive better quality feedback if the respondents remain anonymous?”. The truth is, it depends, and we look into the reasons behind this in today’s article.
Continue readingBreaking the Ice
In development sessions, icebreakers tend to have a polarising effect on participants. You either love them or hate them! Today we consider the benefits of icebreakers as well as their potential pitfalls…
Continue readingSelf-Belief and Silencing the Crowd
Self-belief isn’t simply about having confidence in our abilities, it’s a fundamental mindset that shapes our actions and decisions. How can we improve our own self-belief?
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