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  • Performance Initiatives
    • Performance Coaching
      Create your high performance culture
      Come on in!
      The ICC Cultural Analysis
      Performance Coaching
      Skills Development
      Keynotes
      A Keynote from an Everest Record Holder
      Tell Me More
  • Your Virtual Coach
  • Team Cool
    • Team Cool
      Your Performance Partners
      Learn More
      Our People
      Our Philosophies
      Our Partners
      Social Impact
      Customer Success
      A Keynote from an Everest Record Holder
      Tell Me More
  • Lets Talk

Don’t Let Perfect Become the Enemy of Good 

The word perfection is written on a notepad, but it is crossed out and below it is the word progress

Progress not perfection is a phrase we hear quite regularly, but how can we make it a reality? Today’s Virtual Coach has some suggestions…

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Confidence Excellence Highperformance Incoolcompany Leadership People Perfection Perfectionist Progress

Marathon Mantra: One Foot in Front of the Other

Runners moving down a cobbled street

Marathons are much like life – keep taking the next step forward and progress will be made. Today, we bring the learnings to the workplace…

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Highperformance Incoolcompany Mindset Performance Progress Storytelling

Why Does Sales Performance Slip?

A small group of people stand around a flip chart in an office for a sales meeting

We work with many sales professionals who come to us looking for support to find a performance uplift. So, what’s the secret sauce…?

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Highperformance Incoolcompany Influence Performance Progress Story Support Trust

Storytelling in High-Performance Teams 

A male in a grey sweatshirt stands telling a story in front of two seated girls

Storytelling can help make meaning clear, memorable and motivating. This week’s Virtual Coach considers how we can become better storytellers…

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Highperformance Incoolcompany Influence Performance Progress Story Support Trust

Practical Intelligence: An Underrated Leadership Skill

Practical intelligence is what helps leaders move from knowing the right thing to doing the right thing. Learn more in today’s Virtual Coach

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Community Highperformance Incoolcompany Performance Progress Support Sustainability Teamwork

Capacity vs. Value

A glass filled with water

Capacity relates to what we are doing, whilst value relates to why we are doing it. How are the two concepts linked? Read on to find out…

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Community Highperformance Incoolcompany Performance Progress Support Sustainability Teamwork

Kindness: The Highest Form of Intelligence

Silhouette of one person reaching down to help another climb up a rock

Have you ever considered that kindness could be a strategic advantage? ICC’s Virtual Coach looks at this in more detail today…

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Community Highperformance Incoolcompany Performance Progress Support Sustainability Teamwork

Five Things We Learned: From Kendal Mountain Festival, 2025 

A large hill with grass on lower slopes and rocks and snow on upper slopes

ICC went along to the Kendal Mountain Festival this year and we left truly inspired. Here are our five key takeaways from the weekend!

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Community Highperformance Incoolcompany Performance Progress Support Sustainability Teamwork

Drivers vs Passengers: Rethinking Leadership Roles  

A cartoon image of a car with a driver and a passenger

Passengers in a vehicle play a key role in helping the driver reach the destination. Today we apply this dynamic to organisational leadership

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Accountability Highperformance Incoolcompany Leadership Performance Progress Responsibility Support Teamwork

Is It a ‘Hell Yeah’?  

The words hell yeah on a wooden plaque

This week we simplify decision-making for you, by explaining our ‘Hell Yeah’ filter. You’ll never waiver over a decision again!

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Decision-making Highperformance Incoolcompany Leadership Performance Procrastination Progress
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stage-electrics

Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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lynwood-and-co

ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

The rev counter in a car has a needle in the red

Can performance be improved without adding to workload?

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Two different jigsaw puzzle pieces are held out by a woman's hands

Mixed messages at the top?

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A woman in a colourful shirt sits at a desk with a huge pile of papers stacked next to her

How to tell the difference between a busy team and high-performing teams

> Read More
Sea waves crashing over a lighthouse

What you tolerate, you teach

> Read More
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