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Why Does Sales Performance Slip?

A small group of people stand around a flip chart in an office for a sales meeting

We work with many sales professionals who come to us looking for support to find a performance uplift. So, what’s the secret sauce…?

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Storytelling in High-Performance Teams 

A male in a grey sweatshirt stands telling a story in front of two seated girls

Storytelling can help make meaning clear, memorable and motivating. This week’s Virtual Coach considers how we can become better storytellers…

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Practical Intelligence: An Underrated Leadership Skill

Practical intelligence is what helps leaders move from knowing the right thing to doing the right thing. Learn more in today’s Virtual Coach

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Capacity vs. Value

A glass filled with water

Capacity relates to what we are doing, whilst value relates to why we are doing it. How are the two concepts linked? Read on to find out…

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Kindness: The Highest Form of Intelligence

Silhouette of one person reaching down to help another climb up a rock

Have you ever considered that kindness could be a strategic advantage? ICC’s Virtual Coach looks at this in more detail today…

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Five Things We Learned: From Kendal Mountain Festival, 2025 

A large hill with grass on lower slopes and rocks and snow on upper slopes

ICC went along to the Kendal Mountain Festival this year and we left truly inspired. Here are our five key takeaways from the weekend!

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Drivers vs Passengers: Rethinking Leadership Roles  

A cartoon image of a car with a driver and a passenger

Passengers in a vehicle play a key role in helping the driver reach the destination. Today we apply this dynamic to organisational leadership

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Is It a ‘Hell Yeah’?  

The words hell yeah on a wooden plaque

This week we simplify decision-making for you, by explaining our ‘Hell Yeah’ filter. You’ll never waiver over a decision again!

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What The Apprentice Can Teach Perfectionists About Progress  

Lord Alan Sugar wearing a suit and tie, with some Apprentice contestants behind him

This week we put a spotlight on The Apprentice and ask what the popular TV show can teach us about perfectionism versus progress…

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Devoted to Discipline

A man stands behind a video camera filming someone on the other side of the road

Would your approach to work and life be different if you had a film crew following you around 24/7? Today we discuss discipline – with a film crew and without…

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Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

A boat in stormy waters

Finding Stability 

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Innovations that we didn’t know we needed… 

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A long straight, undulating road, flanked by forests, disappears over the brow of a hill

The Ups and Downs of High-Performance 

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A skier skis off piste down a steep slope

What Stands Between Greatness and Heartbreak? 

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