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Why Does Sales Performance Slip?

A small group of people stand around a flip chart in an office for a sales meeting

We work with many sales professionals who come to us looking for support to find a performance uplift. So, what’s the secret sauce…?

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Highperformance Incoolcompany Influence Performance Progress Story Support Trust

Storytelling in High-Performance Teams 

A male in a grey sweatshirt stands telling a story in front of two seated girls

Storytelling can help make meaning clear, memorable and motivating. This week’s Virtual Coach considers how we can become better storytellers…

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Highperformance Incoolcompany Influence Performance Progress Story Support Trust

Practical Intelligence: An Underrated Leadership Skill

Practical intelligence is what helps leaders move from knowing the right thing to doing the right thing. Learn more in today’s Virtual Coach

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Community Highperformance Incoolcompany Performance Progress Support Sustainability Teamwork

Capacity vs. Value

A glass filled with water

Capacity relates to what we are doing, whilst value relates to why we are doing it. How are the two concepts linked? Read on to find out…

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Community Highperformance Incoolcompany Performance Progress Support Sustainability Teamwork

Kindness: The Highest Form of Intelligence

Silhouette of one person reaching down to help another climb up a rock

Have you ever considered that kindness could be a strategic advantage? ICC’s Virtual Coach looks at this in more detail today…

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Community Highperformance Incoolcompany Performance Progress Support Sustainability Teamwork

Five Things We Learned: From Kendal Mountain Festival, 2025 

A large hill with grass on lower slopes and rocks and snow on upper slopes

ICC went along to the Kendal Mountain Festival this year and we left truly inspired. Here are our five key takeaways from the weekend!

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Community Highperformance Incoolcompany Performance Progress Support Sustainability Teamwork

Drivers vs Passengers: Rethinking Leadership Roles  

A cartoon image of a car with a driver and a passenger

Passengers in a vehicle play a key role in helping the driver reach the destination. Today we apply this dynamic to organisational leadership

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Accountability Highperformance Incoolcompany Leadership Performance Progress Responsibility Support Teamwork

Searching for the Spark

Image of a person's hand igniting a lighter and creating a spark

What happens when you’ve lost your spark? You’re turning up to work but your motivation is running on fumes. How can you reignite the flame?

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Coaching Highperformance Incoolcompany Leadership Prioritisation Support Timemanagement

Feeling over-stretched?

A plasticine man being over-stretched by his arms and legs

Over-stretched and spinning plates? Too busy to prioritise? We hear this from many leaders. ICC’s Virtual Coach explains how coaching can help…

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Coaching Highperformance Incoolcompany Leadership Prioritisation Support Timemanagement

It’s a Balancing Act!

Small stones balance precariously on top of one another

Managing multiple client relationships is a challenge that many of us face. How can we stay upright and not drop the ball?

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Communication Highperformance Incoolcompany Learning Performance Progress Relationships Support
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Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

A skier skis off piste down a steep slope

What Stands Between Greatness and Heartbreak? 

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A female sitting on a mountain looking out at a sunset over a lake

Dreaming Big 

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An open laptop, a mobile phone, and a notepad sit on top of a desk

Skills Training: In-Person or Virtual? 

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An unmade bed with some morning light shining across it

Sleepless nights?

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