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  • Performance Initiatives
    • Performance Coaching
      Create your high performance culture
      Come on in!
      The ICC Cultural Analysis
      Performance Coaching
      Skills Development
      Keynotes
      A Keynote from an Everest Record Holder
      Tell Me More
  • Your Virtual Coach
  • Team Cool
    • Team Cool
      Your Performance Partners
      Learn More
      Our People
      Our Philosophies
      Our Partners
      Social Impact
      Customer Success
      A Keynote from an Everest Record Holder
      Tell Me More
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Can performance be improved without adding to workload?

The rev counter in a car has a needle in the red

Is there a magic pill that improves performance without adding to our workloads? Probably not, but there are approaches we can adopt…

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Clarity Communication Highperformance Incoolcompany Leadership People Performance Pressure

Mixed messages at the top?

Two different jigsaw puzzle pieces are held out by a woman's hands

What happens when individual leadership styles in a senior leadership team are all very different? This week’s Virtual Coach takes a look…

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Accountability Alignment Clarity Communication Focus Highperformance Incoolcompany Leadership People Performance Prioritisation

How to tell the difference between a busy team and high-performing teams

A woman in a colourful shirt sits at a desk with a huge pile of papers stacked next to her

Does being busy lead to progress and performance gains? This is the question that we answer in this week’s Virtual Coach article

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Accountability Clarity Communication Focus Highperformance Incoolcompany Leadership People Productivity

What you tolerate, you teach

Sea waves crashing over a lighthouse

What leaders tolerate sends a powerful message and can shape the culture of an organisation. Read more on today’s Virtual Coach…

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Behaviour Communication Conflict Highperformance Incoolcompany Leadership People Values

The cost of unclear leadership

A man drives a car looking through a dirty, wet windscreen

If your team feels stretched, confused or reactive, unclear leadership may be part of the problem. Clarity helps people focus, act with confidence and perform at their best.

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Action Clarity Coaching Communication Confidence Highperformance Incoolcompany Leadership People

What Nature Can Teach Us About Collaboration 

A bee hovers on a large white flower head

We often hear about the phenomenal work ethic that bees have, but how often do we consider their remarkable ability to work together with nature?

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Collaboration Communication Confidence Highperformance Incoolcompany Leadership Nature People Teamwork

New word unlocked: Otrovert

The Oxford Dictionary sits closed on a table

We love coming across a new word and exploring its meaning. Today we discover that there’s more to life than introverts and extroverts…

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Communication Confidence Extrovert Highperformance Incoolcompany Introvert Leadership Management People

Raise your words, not your voice 

Rain drops sit on a pink and white rose

Struggling to have your voice heard? The answer may not be to speak louder. Today we share a few thoughts on influence, credibility and being heard.

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Communication Highperformance Incoolcompany Leadership Mindset Performance Quality

Building Clarity: Expectation vs Inspection 

A magnifying glass lies in a table next to a laptop

This week’s Virtual Coach suggests a slightly different approach to providing clarity for our teams… Do you inspect or expect?

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Clarity Communication Expectation Highperformance Incoolcompany Inspection Leadership Mindset Performance

When the leader becomes the story

A small group of people stand in a street with placards listening to a man talk on a small stage

The situation that British Prime Minister, Sir Keir Starmer finds himself in has prompted us to summarise ‘The Modern Leadership Challenge’

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Communication Highperformance Incoolcompany Leadership Mindset Performance Relationships
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stage-electrics

Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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lynwood-and-co

ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

The rev counter in a car has a needle in the red

Can performance be improved without adding to workload?

> Read More
Two different jigsaw puzzle pieces are held out by a woman's hands

Mixed messages at the top?

> Read More
A woman in a colourful shirt sits at a desk with a huge pile of papers stacked next to her

How to tell the difference between a busy team and high-performing teams

> Read More
Sea waves crashing over a lighthouse

What you tolerate, you teach

> Read More
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