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What Gets Measured Gets Managed

A tape measure sits coiled on a desk

There is no denying that leaders are often under pressure to improve their bottom line. But have you considered what else can be measured that impacts your revenue?

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Leading Through The Seasons Of Team Performance

A collection of brightly coloured leaves are arranged in a semi-circle on a table

The changing Seasons are often used as a metaphor for the evolution of team performance. What should Leaders be aware of as we move into Summer?

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Communication Direction Highperformance Incoolcompany Leadership Performance Progress Purpose Vision

Does clarity of purpose drive high-performance?

An illustration that shows compasses running around, not being able to find the True North sign at the top of the image

Do you have a clear purpose, a clear True North? Today’s Virtual Coach takes a look at the benefits of having that clarity and the pitfalls of lacking it…

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Communication Direction Highperformance Incoolcompany Leadership Performance Progress Purpose Vision

Leadership, questioned

A lady wearing a suit sits at her desk with her head in her hands

Is leadership an effective use of my time? This question was posed at a networking event we attended and today’s post provides some answers..

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How to ensure Values are not just empty words… 

An empty speech bubble drawn on a chalkboard

Do corporate values really inform how an organisation behaves or are they merely meaningless words that nobody truly understands?

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Behaviours Highperformance Incoolcompany Leadership Performance Purpose Values

Mike… you’re on mute!

A laptop shows a man on a virtual meeting and another person at a desk talking to the screen

How many times have you said, “I can’t hear you, you’re on mute” when in virtual meetings? How can we support more productive collaboration?

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How to Build a COLLABORATIVE Team 

A team connects puzzle pieces

Team structures and approaches to communication have changed, but has your approach to collaborative teamwork evolved too?

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Motivational Leadership – How could you?

We uncovered the most effective motivational leadership characteristics and what’s more, we share tips on how to demonstrate these yourself..

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Celebrating International Mountain Day 

To celebrate International Mountain Day, we urge you to embrace the climb, value the journey and seek perspective.

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Let’s Keep on Learning 

A pair of glasses sit on top of an open book

The part of the brain that’s responsible for learning keeps developing well into our 40s and brings numerous benefits. How are you learning?

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Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

An old wooden coal truck sits on a cobbled path

The most dangerous sentence in business? 

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Someone's hands are cupped and holding a small green plant in fresh soil

Sustainability: not just for a greener planet 

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A boat in stormy waters

Finding Stability 

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Innovations that we didn’t know we needed… 

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