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Saying Thank You – It Only Takes a Second

Handwritten thank you note being held out

Taking the time to say ‘thank you’ takes seconds, yet the effects can last for much longer. Today’s Virtual Coach dives into this further…

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Devoted to Discipline

A man stands behind a video camera filming someone on the other side of the road

Would your approach to work and life be different if you had a film crew following you around 24/7? Today we discuss discipline – with a film crew and without…

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Coaching Direction Highperformance Incoolcompany Leadership Measured Monitor Performance Progress Purpose

What would we do without community?

A group of motorcyclists drive along a road together

Last week in the UK, a thousand bikers turned out to support one 16-year-old boy, demonstrating the power of community. But why is connection so important to us?

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Heat Adaptation and Leadership

A tennis player lies on a court in the heat

The UK and European heatwave has us talking about the benefits of heat adaptation and its unexpected alignment to leadership development.

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Coaching Direction Highperformance Incoolcompany Leadership Measured Monitor Performance Progress Purpose

What Gets Measured Gets Managed

A tape measure sits coiled on a desk

There is no denying that leaders are often under pressure to improve their bottom line. But have you considered what else can be measured that impacts your revenue?

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Coaching Direction Highperformance Incoolcompany Leadership Measured Monitor Performance Progress Purpose

Leading Through The Seasons Of Team Performance

A collection of brightly coloured leaves are arranged in a semi-circle on a table

The changing Seasons are often used as a metaphor for the evolution of team performance. What should Leaders be aware of as we move into Summer?

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Communication Direction Highperformance Incoolcompany Leadership Performance Progress Purpose Vision

Does clarity of purpose drive high-performance?

An illustration that shows compasses running around, not being able to find the True North sign at the top of the image

Do you have a clear purpose, a clear True North? Today’s Virtual Coach takes a look at the benefits of having that clarity and the pitfalls of lacking it…

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Communication Direction Highperformance Incoolcompany Leadership Performance Progress Purpose Vision

May Day, May Day!

A small boat is in distress on a stormy sea, they may need to raise a May Day alarm

May Day brings many traditions in the UK and increasingly a spotlight on workers’s rights. How can we increase engagement levels at work?

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Disengagement Employeerights Engagement Happiness Highperformance Incoolcompany Leadership Performance

Are you investing in your managers?

A well dressed man sits with his feet on his desk looking at his wrist watch whilst on the phone

The latest Gallup report has published an alarming outlook on global productivity and engagement levels, with managers being central to the challenge. We dive in to this in more detail…

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Disengagement Engagement Happiness Highperformance Incoolcompany Leadership Performance Wellbeing

Leadership, questioned

A lady wearing a suit sits at her desk with her head in her hands

Is leadership an effective use of my time? This question was posed at a networking event we attended and today’s post provides some answers..

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Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

Distractions and De-Railers

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A person uses two hands to hold a mobile phone and look at the screen

Connection and Happiness

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First impressions

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An old wooden coal truck sits on a cobbled path

The most dangerous sentence in business? 

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