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What Gets Measured Gets Managed

A tape measure sits coiled on a desk

There is no denying that leaders are often under pressure to improve their bottom line. But have you considered what else can be measured that impacts your revenue?

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Coaching Direction Highperformance Incoolcompany Leadership Measured Monitor Performance Progress Purpose

Leading Through The Seasons Of Team Performance

A collection of brightly coloured leaves are arranged in a semi-circle on a table

The changing Seasons are often used as a metaphor for the evolution of team performance. What should Leaders be aware of as we move into Summer?

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Communication Direction Highperformance Incoolcompany Leadership Performance Progress Purpose Vision

Does clarity of purpose drive high-performance?

An illustration that shows compasses running around, not being able to find the True North sign at the top of the image

Do you have a clear purpose, a clear True North? Today’s Virtual Coach takes a look at the benefits of having that clarity and the pitfalls of lacking it…

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Communication Direction Highperformance Incoolcompany Leadership Performance Progress Purpose Vision

It’s a Balancing Act!

Small stones balance precariously on top of one another

Managing multiple client relationships is a challenge that many of us face. How can we stay upright and not drop the ball?

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Communication Highperformance Incoolcompany Learning Performance Progress Relationships Support

What is a leader’s role in risk-taking? 

With risks come innovations…. but also a degree of fear. How can leaders balance risk-taking with continuous improvement? We outline a few suggestions

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Highperformance Highrisk Incoolcompany Learning Performance Progress Risk Support

Insights from a Power Walk

Two pairs of feet are blurred from the speed of walking along a pavement

We have always encouraged fresh air to help generate ideas. In today’s article, learn what was discussed on yesterday’s power walk…

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Community Engagement Happiness Highperformance Incoolcompany MentalHealth Performance Support

The Value of Support

A female with tattooed arms riding her bicycle with intensity

We all have goals which, at times, can feel unattainable. But the power of support and accountability from others usually keeps us on track

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Community Engagement Happiness Highperformance Incoolcompany MentalHealth Performance Support

May Day, May Day!

A small boat is in distress on a stormy sea, they may need to raise a May Day alarm

May Day brings many traditions in the UK and increasingly a spotlight on workers’s rights. How can we increase engagement levels at work?

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Disengagement Employeerights Engagement Happiness Highperformance Incoolcompany Leadership Performance

Are you investing in your managers?

A well dressed man sits with his feet on his desk looking at his wrist watch whilst on the phone

The latest Gallup report has published an alarming outlook on global productivity and engagement levels, with managers being central to the challenge. We dive in to this in more detail…

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Disengagement Engagement Happiness Highperformance Incoolcompany Leadership Performance Wellbeing

Leadership, questioned

A lady wearing a suit sits at her desk with her head in her hands

Is leadership an effective use of my time? This question was posed at a networking event we attended and today’s post provides some answers..

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Helping to define a values-based performance culture

“The value of offering our team the opportunity to feed into our culture and values and inform the decisions we will take in this critical area of the business has been invaluable. It underpins our approach as a Leadership team and has given us the tools we need to take further positive steps forward.”

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ICC helps Lynwood improve staff communication & boost moral

“The team at ICC has been incredibly approachable and has spent some ‘one-on-one time’ with our staff. This personal approach has had a tremendously positive effect on the team, improving and enhancing their daily life not only at work but personally as well.”

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Latest from the ICC Virtual Coach:

A glass filled with water

Capacity vs. Value

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Silhouette of one person reaching down to help another climb up a rock

Kindness: The Highest Form of Intelligence

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A large hill with grass on lower slopes and rocks and snow on upper slopes

Five Things We Learned: From Kendal Mountain Festival, 2025 

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A cartoon image of a car with a driver and a passenger

Drivers vs Passengers: Rethinking Leadership Roles  

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